Are you our next
Account Manager?

JK is looking for an experienced account manager with a strategic mindset. 

You’ll work closely with creative colleagues focused on one of our largest accounts, building productive client partnerships and helping to bring communications and employee engagement initiatives to life for a diversified global healthcare brand.

Our culture is inclusive, friendly, flexible, and fast-paced. While we communicate mainly through screens, we are still constantly collaborating, connecting, and creating great things together—while taking work-life balance seriously and treating each other with respect.

Making connections is in our DNA: to our clients, to the people who matter most to them, and to each other. In this role you will approach every project as a chance to build a partnership—and create an informed, inspired (and often unconventional) solution that makes an impact.  

If this sounds like your kind of opportunity… read on!

Courtney Balzer

JK is made up of a dynamic, talented group whose palpable energy, enthusiasm, and dedication shines through in the work.

Courtney Balzer

Director of Account Services

Responsibilities

  • Own client relationships as the primary or secondary point of contact for assigned accounts.
  • Lead client communications and correspondence and be responsible for account-service-related documents (e.g., meeting agendas, meeting recap reports, etc.).
  • Manage financial processes and monitor project hours, client billing, and account revenue forecasting.
  • Collaborate across departments to estimate hours and finalize project proposals and scopes of work.
  • Effectively communicate with and manage internal project teams, ensuring that projects and deliverables are completed on time and on budget.
  • Ensure that all assigned projects go through appropriate QA processes; conduct post-project analyses (PPAs).
  • Work with senior team members to make strategic and tactical recommendations to help clients achieve their goals.

Expectations

  • Develop and maintain strong client relationships, building trust and confidence.
  • Practice transparent account management, ensuring that all staff on a project team are aware of project status, deliverables, and expectations.
  • Lead by example and promote a positive, empowering environment.
  • Maintain a thorough understanding of each client’s business and goals, identifying opportunities for growth.
  • Stay current on advertising, marketing, and client-related industry trends.
  • Demonstrate dedication to project quality assurance and flawless execution.
  • Identify and troubleshoot potential issues and enlist support of management or executive teams as appropriate.
  • Possess a full understanding of internal processes; when necessary, assist in documenting and implementing new or modified processes.
  • Demonstrate a consistently proactive approach to potential client challenges and opportunities.

Requirements

  • Minimum of three years of account management experience in marketing, communications, or a related field.
  • A demonstrated ability to multitask and prioritize competing deadlines and deliverables on an ongoing basis.
  • Strong time management and organizational skills with excellent attention to detail.
  • Ability to communicate clearly and effectively (written and verbal).
  • Experience writing proposals, SOWs, and other client communications.
  • Good presentation skills.
  • Strong problem-solving skills.
  • Proactive, enthusiastic team player who thrives in a collaborative culture.

Location

We provide significant remote work flexibility and opportunities to connect in person at JK’s offices in Hillsborough, NJ. This includes both optional and required in-person gatherings such as onboarding and periodic department, team, and all-staff meetings, client meetings/visits, and social events. JK reserves the right to modify this policy at any time.

Compensation

JK Design offers competitive compensation consistent with current market rates, as well as subsidized health insurance (including dental and vision), paid time off, 401(k), profit sharing, half-day Summer Fridays, JK Gives Back (one day off each year to volunteer), and a full week off for  winter break.

Equal Opportunity Employer

JK is an equal opportunity employer. JK prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, registered domestic partner status, age, national origin, ancestry, citizenship status, veteran status, genetic information, physical or mental disability, medical condition including genetic characteristics, sexual orientation, gender, gender identity or expression (including transgender status), pregnancy, childbirth, or related medical conditions, or any other consideration made unlawful by federal, state, or local laws (protected characteristics). It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Apply now.

In your cover letter, please include your salary requirements and indicate that you are applying for the “Account Manager” position.

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