Across the web, there are thousands of websites competing for consumer dollars. And every day, something new pops up to sell them the next great thing, from clothes and accessories to games and collectibles. It’s nearly impossible to keep up with it all—let alone compete with it. Which is what drove Warner Brothers (WB) to get in touch with JK.
They came to us looking for a design system that would help them create a consistent (and engaging) look and feel across all of their global ecommerce sites. But as we gained a thorough understanding of their position in the market, their ambitions for the organization, and the opportunities for improvement within their customer experience, we discovered a deeper need at the heart of their ask—a reinvigorated customer experience that would help them stand out in a very crowded space.